Convenient to our campgrounds and housed near our Parts and Accessories Center, our state-of-the-art RV Service Center underwent an expansion in late 2013. We have added 6 new service bays for the benefit of our customers. Combined with our 19 existing service bays, we now have one of the largest services capacities of any RV dealer in the Midwest. We promise easy access with customer drop off lanes with a dedicated entrance so you can get in and out with ease.
Tax not included.
Visual inspection of maintenance and safety items of your RV. Lights, sealants, wheels, detectors etc.
Inspection only no repair labor or parts included. See advisor for details.
Visual inspection of roof sealants and labor to seal gaps and voids. Includes up to 2 tubes of sealant. Additional tubes needed are extra.
Tax and shop supplies not included.
Remove manual jack and install power jack.
Shop supplies and tax not included. While supplies last.
We hold ourselves to the highest of service standards. Our technicians are certified by the RVIA as being proficient in their repair and diagnostic skills. Your RV will be serviced and maintained by technicians who are continually trained, educated and tested to meet the high standards of the RVIA – The Recreational Vehicle Industry Association. We will not allow just anyone to turn a wrench in our service bays!
In addition to proactive and preventative maintenance, we commonly service:
Our RV Service Center advisors will suggest periodic maintenance of your RV to keep your investment in the best possible working order.
In addition to our service department Walnut Ridge offers one of the Midwest’s finest RV parts and RV accessory stores. With a large in-house inventory, we can service most any need. If it is something not currently in-stock, most parts and accessory items can be received within two business days of your placed order.
Walnut Ridge is a proud distributor of Honda generators, too.
Walnut Ridge Family RV Service Center would like to thank you and your family for the opportunity to serve and assist in providing you a safe and reliable RV lifestyle.
Assistant Warranty Administrator
Transient Customer Policy:
We welcome customers to our service department no matter where they bought their unit from. We try to accommodate customers that are traveling through the area and need to get some emergency work done, but we still have to adhere to our scheduling. If we don't have immediate openings we will try our best to clear a spot in our schedule within a few days to work on those units. We still ask customers to call for an appointment when the situation allows.
We require customers to schedule appointments for service work. Our team works on time guidelines throughout the day designed to create the necessary time needed to properly address all the customer's concerns. Our scheduling is meant to give the customer our advisor's full attention to ensure we have the info needed to complete services in a timely manner and to the customer's satisfaction. "Walk-ins" are discouraged and usually cause a disruption for our customers that scheduled appointments.
We strongly encourage our technicians to become certified and also employ several certified technicians. We set bonus plans for those that achieve certification and we pay for the training, testing, and re-certifying. We also schedule several training sessions from various vendors and representatives to constantly improve our knowledge and skills.