Convenient to our campgrounds and housed near our Parts and Accessories Center, our state-of-the-art RV Service Center underwent an expansion in late 2013. We have added 6 new service bays for the benefit of our customers. Combined with our 19 existing service bays, we now have one of the largest services capacities of any RV dealer in the Midwest. We promise easy access with customer drop off lanes with a dedicated entrance so you can get in and out with ease.
Who doesn’t love a nice pair of shoes. Make your camper feel special, and give your family peace of mind with this bearing pack and wheel clean!
includes: Clean and repack wheel bearings (dual axle), Clean wheels
don’t put up with the heat and glare of early morning or late afternoon sun. The EZ ZipBlockers weather resistant open-weave fabric cuts almost 85% of light to keep you cool and comfortable – but it doesn’t block your view! Fabric construction is a woven 100% polyester with a durable vinyl coating. It slips quickly and easily into the open slot on most awning roller tubes and the top portion can stay in the tube for storage. The insert slides into the awning roller and rolls up with the awning. This allows you to reach the zipper without a ladder. When you set up again, simply zip the body panel into the insert. Grommets and ground stakes included. All Black.
We hold ourselves to the highest of service standards. Our technicians are certified by the RVIA as being proficient in their repair and diagnostic skills. Your RV will be serviced and maintained by technicians who are continually trained, educated and tested to meet the high standards of the RVIA – The Recreational Vehicle Industry Association. We will not allow just anyone to turn a wrench in our service bays!
In addition to proactive and preventative maintenance, we commonly service:
Our RV Service Center advisors will suggest periodic maintenance of your RV to keep your investment in the best possible working order.
In addition to our service department Walnut Ridge offers one of the Midwest’s finest RV parts and RV accessory stores. With a large in-house inventory, we can service most any need. If it is something not currently in-stock, most parts and accessory items can be received within two business days of your placed order.
Walnut Ridge Family RV Service Center would like to thank you and your family for the opportunity to serve and assist in providing you a safe and reliable RV lifestyle.
Assistant Warranty Administrator
Assistant Manager / Service Foreman
Transient Customer Policy:
We welcome customers to our service department no matter where they bought their unit from. We try to accommodate customers that are traveling through the area and need to get some emergency work done, but we still have to adhere to our scheduling. If we don't have immediate openings we will try our best to clear a spot in our schedule within a few days to work on those units. We still ask customers to call for an appointment when the situation allows.
We require customers to schedule appointments for service work. Our team works on time guidelines throughout the day designed to create the necessary time needed to properly address all the customer's concerns. Our scheduling is meant to give the customer our advisor's full attention to ensure we have the info needed to complete services in a timely manner and to the customer's satisfaction. "Walk-ins" are discouraged and usually cause a disruption for our customers that scheduled appointments.
We strongly encourage our technicians to become certified and also employ several certified technicians. We set bonus plans for those that achieve certification and we pay for the training, testing, and re-certifying. We also schedule several training sessions from various vendors and representatives to constantly improve our knowledge and skills.